Questions and Answers
Here are our most frequently asked questions. If yours isn't on the list, please contact us.
About Wake
What is Wake?
A small block without a screen, buttons, or battery. You place it in another room, and there it stays.
When your apps are locked or the alarm rings, it can only be turned off in one place: at the block. You have to get up and go there – and that's precisely the point.
Why not just use the phone's built-in features?
Because they can be turned off with one touch. Screen Time asks nicely, and the alarm can be snoozed without you opening your eyes. Wake removes the choice: the block is in another room, and you have to go there.
Where can I put it?
Anywhere. There's a magnet on the back, so it sticks to the fridge and other metal surfaces, and double-sided tape is included for everything else. The rubber ring at the bottom means it can also just stand on a shelf.
Does it need charging?
No. Wake is built without a battery, so there is nothing to charge or replace, and it lasts for many years.
What's in the box?
Wake, double-sided tape and a short guide. You can download the app for free from the App Store.
About the app
Which apps can I lock?
The ones you choose yourself. Most people block social media, games, and streaming, and leave the phone, messages, and maps open, so the phone can still be used for what it's meant for.
Can't I just delete the app?
Not while a block is running or the alarm is ringing. Then the app cannot be deleted, and the only way out is to hold the phone against the block.
When there is no block or alarm active, you can delete it exactly as you wish.
What if I need a locked app?
You have three free emergency skips, and you can buy more in the app. Otherwise, go to your Wake and unlock.
Does it work with my phone?
Wake only works with iPhone (iOS) – not Android. The app is included and free of charge.
If you want to be notified if an Android version becomes available, sign up here.
Is there a subscription?
No. You pay once for the block, and the app is free.
Can I use the same Wake for multiple phones?
Yes. The Cube is not tied to one phone, so you can share it at home.
Can I have multiple Wakes for one phone?
Yes. You can have as many as you want and place them where it makes sense to you. The phone can be unlocked with all of them.
Delivery and returns
When will I receive my order?
We ship from Denmark, and the package is typically with you 1-3 business days after you order.
What does shipping cost?
Shipping costs are displayed at checkout before you pay. If you order two, we ship for free.
Can I cancel my purchase?
Yes. You have a 30-day right of return from the day you receive the package. Write to us and we will help you further.
What if I lose it?
You always have three free emergency skips, and you can buy more in the app if you need them.
If you have lost your Wake, please contact us, and we will sort it out.
What if it breaks?
Then write to us. You have a two-year right to claim, and we'll sort it out.
Put down your phone.
Wake in another room. That's all it takes.
- You will receive